{ "item_title" : "The Automation Advantage", "item_author" : [" Adrian Mercer "], "item_description" : "Modern organisations don't win by working harder - they win by working smarter.Automation is no longer a technical upgrade. It's a strategic capability that determines whether your business scales or stalls.The Automation Advantage gives operations managers, system analysts, and business leaders a practical, end-to-end blueprint for designing systems that run reliably, efficiently, and with minimal manual effort. Whether you're automating your first workflow or scaling enterprise-wide hyperautomation, this book shows you exactly what works - and what doesn't.Inside, you'll discover:How to map, analyse, and redesign processes so automation delivers measurable resultsThe technologies that matter most - workflow engines, RPA, AI, intelligent document processing, and integration platformsA proven framework for prioritising automation projects that maximise ROI and minimise riskHow to build automation that scales, including governance, cross-functional alignment, and exception handlingReal-world case studies from healthcare, finance, retail, telecoms, and global shared servicesAutomation maturity models that help you assess where you are - and build a roadmap to where you want to beThe ethical, human, and organisational considerations that determine long-term successWho this book is forOperations managers seeking efficiency, accuracy, and predictable performanceSystem analysts who design, document, and optimise workflowsLeaders responsible for digital transformation, governance, and enterprise strategyAnyone who wants to build systems that run smoothly - without constant firefightingWhy this bookClear, practical, and grounded in real operational experienceWritten for professionals who want results, not theoryCombines strategy, technology, and execution in one cohesive guideDelivers immediate value for teams under pressure to moderniseIf you're ready to reduce manual workload, eliminate bottlenecks, and build a business that runs with precision and agility, The Automation Advantage is your essential playbook.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/9/79/824/664/9798246648452_b.jpg", "price_data" : { "retail_price" : "12.99", "online_price" : "12.99", "our_price" : "12.99", "club_price" : "12.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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