{ "item_title" : "Basic Statistical Tools for Improving Quality", "item_author" : [" Chang W. Kang", "Paul Kvam "], "item_description" : "This book is an introductory book on improving the quality of a process or a system, primarily through the technique of statistical process control (SPC). There are numerous technical manuals available for SPC, but this book differs in two ways: (1) the basic tools of SPC are introduced in a no-nonsense, simple, non-math manner, and (2) the methods can be learned and practiced in an uncomplicated fashion using free software (eZ SPC 2.0), which is available to all readers online as a downloadable product. The book explains QC7 Tools, control charts, and statistical analysis including basic design of experiments. Theoretical explanations of the analytical methods are avoided; instead, results are interpreted through the use of the software.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/0/47/088/949/0470889497_b.jpg", "price_data" : { "retail_price" : "73.95", "online_price" : "73.95", "our_price" : "73.95", "club_price" : "73.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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