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"item_title" : "The Basics of Benchmarking",
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The Basics of Benchmarking
Other Available Formats
Overview
The first part of The Basics of Benchmarking provides a guide to the language of benchmarking and answers some commonly asked questions. The second part of the book walks through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.
This item is Non-Returnable
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Details
- ISBN-13: 9781138438521
- ISBN-10: 1138438529
- Publisher: Productivity Press
- Publish Date: July 2017
- Page Count: 80
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