{ "item_title" : "Behind the Desk", "item_author" : [" Nathan Inkani "], "item_description" : "Back coverBehind the desk: what human resources management hidesBehind procedures, manuals and speeches on fairness often lie invisible but very real realities. Through the story of an agent confronted with ambiguous rules, arbitrary decisions and opaque hierarchies, this book reveals the silent mechanisms of human resources management in accredited private institutions.Part testimonial, part analysis, this book explores: - daily injustices and invisible tensions, - professional attrition and silent breakdown, - the strategies adopted by staff to survive and resist, - institutional blind spots and management responsibilities.Accessible and rigorous, this book is aimed at everyone: staff, managers, decision-makers and the general public who want to understand the human issues behind the management of modern institutions.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/6/20/959/206/6209592066_b.jpg", "price_data" : { "retail_price" : "50.92", "online_price" : "50.92", "our_price" : "50.92", "club_price" : "50.92", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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