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Building Quality Management Systems|Luis Rocha-Lona

Building Quality Management Systems : Selecting the Right Methods and Tools

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Overview

This book discusses the most well-known excellence models, methods, and tools to foster quality management, including how to develop abilities in order to identify core operational and support processes to set a strategic agenda for quality management projects. It discusses building the Quality Management Systems (QMS) based on two important organizational elements: needs and resources. With a clear focus on business performance and a process management, it provides the basis for creating a quality management-culture, and can help professionals and organizations to succeed in becoming a world-class organization.

This item is Non-Returnable

Details

  • ISBN-13: 9781466564992
  • ISBN-10: 1466564997
  • Publisher: Productivity Press
  • Publish Date: June 2013
  • Dimensions: 9.8 x 6.9 x 0.6 inches
  • Shipping Weight: 1 pounds
  • Page Count: 202

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