{ "item_title" : "Change the Conversation", "item_author" : [" Josiah Shaffer "], "item_description" : "Most communication problems aren't caused by saying the wrong thing.They're caused by saying the right thing at the wrong time, in the wrong way, or in the wrong state.Change the Conversation is a story about how well-intentioned people unintentionally create resistance, shutdown, and distance-at home, at work, and in the moments that matter most.Told as a modern fable, this book follows one person's quiet realization that communication isn't about being clearer, smarter, or more convincing. It's about creating safety.Through everyday conversations, subtle missteps, and meaningful repair, Change the Conversation reveals: Why being right often makes things worseHow safety-not logic-determines whether people listenThe hidden cues that signal when conversations are going off trackWhy timing matters more than wordsHow repair builds more trust than perfectionThis is not a book of scripts or techniques.It's a story that helps you see conversations differently-so you can show up differently.Whether you're leading a team, raising children, navigating a partnership, or simply trying to communicate without conflict, Change the Conversation offers a practical path forward in a short, easy to read story, with tools you can start using right away.Because when you change the conversation, the relationship follows.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/9/79/824/185/9798241857453_b.jpg", "price_data" : { "retail_price" : "14.95", "online_price" : "14.95", "our_price" : "14.95", "club_price" : "14.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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