{ "item_title" : "Clear Words at Work", "item_author" : [" Alex Delmont "], "item_description" : "You know what needs to be said. Finding words you can actually use at work can be harder. Another assignment, vague feedback, an interruption in a meeting, or an agreement that goes nowhere: this practical guide helps you prepare a clear request and a realistic next step. Inside you will find: - 30 workplace situations organized into six parts;- sample conversations to adapt to your own voice;- ways forward when someone pushes back, refuses, or explains a new constraint;- six guided exercises, a flexible practice plan, and a one-page preparation tool. The examples involve coworkers, managers, customers, and business partners. Read in order or go straight to the situation you need today. No management title required. The goal is clearer words and commitments you can keep. Better preparation cannot guarantee agreement, but it can help you understand what still needs deciding and choose the next step.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/9/79/816/600/9798166005601_b.jpg", "price_data" : { "retail_price" : "12.99", "online_price" : "12.99", "our_price" : "12.99", "club_price" : "12.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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