{ "item_title" : "Collective Employee Turnover and Organizational Performance in Banking", "item_author" : [" James "], "item_description" : "This title uses clear and concise language to capture the reader's attention. Here's a breakdown: - High Turnover, Low Performance This paints a direct picture of the negative correlation between employee turnover and organizational success. - The Banking Industry's Revolving Door This creates a vivid metaphor to illustrate the ongoing cycle of employee departures in the banking sector. We can delve deeper by exploring the specific consequences of high turnover in banking: - Loss of Expertise: Experienced employees leaving the bank take valuable knowledge and skills with them, impacting efficiency and the quality of service. - Training Costs: The constant need to recruit and train new employees increases operational costs and can disrupt overall workflow. - Customer Dissatisfaction: Inconsistent service and a lack of familiarity with customer accounts can lead to frustration and customer defection. The title effectively frames employee turnover as a significant concern for the banking industry, suggesting a need for exploring solutions to retain talent and enhance organizational performance.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/3/38/425/828/3384258282_b.jpg", "price_data" : { "retail_price" : "16.99", "online_price" : "16.99", "our_price" : "16.99", "club_price" : "16.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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