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The Complete Guide to Customer Support|Joe Fleischer

The Complete Guide to Customer Support : How to Turn Technical Assistance Into a Profitable Relationship

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Overview

Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t

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Details

  • ISBN-13: 9781138412415
  • ISBN-10: 1138412414
  • Publisher: CRC Press
  • Publish Date: July 2017
  • Page Count: 272

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