{ "item_title" : "Conflict at Work", "item_author" : [" Daniel Barnett "], "item_description" : "This book offers an all-encompassing guide to resolving and preventing conflict in the workplace, written for UK HR Professionals and SME owners. Packed with pragmatic advice and real-life anecdotes, this book is designed to enhance your conflict management skills and legal understanding, helping to maintain a harmonious work environment.What You'll Find Inside:Types of Workplace Conflict: Delve into the root causes and classifications of conflict, offering a foundational understanding crucial for any HR professional.Grievance Procedures: In-depth advice on navigating grievance procedures, with focus on procedural fairness and legal compliance.Managing Disciplinary Actions: Your guide to conducting disciplinary hearings, managing appeals, and ensuring fair dismissals.Mediation & Conciliation: Explore different informal approaches to dispute resolution, and how to effectively mediate between conflicting parties.Preventing Future Conflict: Strategies to build a work environment resistant to conflict, focusing on clear communication, staff well-being, and promoting a culture of respect and dignity.Benefits for UK HR Professionals and SME Owners:Legal Compliance: Ensure your procedures align with UK employment laws, reducing the risk of costly tribunals.Conflict Prevention: Proactive measures to foster a culture that deters conflict, saving emotional and financial costs down the line.Staff Well-being: Learn how to conduct pulse surveys, and implement well-being passports to check the emotional health of your workforce.Up-to-date Guidance: Includes the most recent legislative changes and government consultations, like the EHRC technical guidance on preventing sexual harassment.Expert Insight: Real-life scenarios and solutions from members of the HR Inner Circle that provide a grounded view into effective conflict management.Equip yourself with the tools to master conflict resolution and prevention, contributing to a more harmonious and legally compliant work environment.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/1/91/392/514/1913925145_b.jpg", "price_data" : { "retail_price" : "24.58", "online_price" : "24.58", "our_price" : "24.58", "club_price" : "24.58", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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