{
"item_title" : "Conflicts in Reference Services",
"item_author" : [" Bill Katz", "Ruth A. Fraley "],
"item_description" : "This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.",
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Overview
This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.
This item is Non-Returnable
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Details
- ISBN-13: 9780367374259
- ISBN-10: 0367374250
- Publisher: Routledge
- Publish Date: December 2019
- Page Count: 248
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