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The Control Theory Manager
Overview
Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
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Details
- ISBN-13: 9780887307195
- ISBN-10: 0887307191
- Publisher: Harper Business
- Publish Date: December 1994
- Dimensions: 8.05 x 5.34 x 0.37 inches
- Shipping Weight: 0.27 pounds
- Page Count: 144
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