{ "item_title" : "Creating Confident Communicators", "item_author" : [" Trish Springsteen "], "item_description" : "In Creating Confident Communicators your will learn - the difference between conversation and business communication - why public speaking is the tip of the communication iceberg - how gaining confidence in speaking will help you gain confidence in communicating - why you need a balance between Intellectual Content and Emotional Connection - how to create confidence - how to create concise impromptu responses - why you need to have clear concise introductions when introducing a speaker - why it is important to always know what your goal is in communicating, presenting and speaking - the value of body language in connecting with your audience - why vocal techniques are a powerful tool in communicating - how to put everything together for compelling motivation - why effective communication impacts on positive performance feedback - the value communication plays in giving clear instructions - importance of active listening to being a confident communicator.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/0/64/842/211/0648422119_b.jpg", "price_data" : { "retail_price" : "16.88", "online_price" : "16.88", "our_price" : "16.88", "club_price" : "16.88", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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