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Customer Experience For Beginners : Setting up Helpdesk and More.
Overview
Customer experience management is now at the core of every organisation. Since the concept of experience management is relatively new, this book helps as a step by step guide to set up the right processes around customer experience and care.If you have got a job in customer care and don't know what to do, this is exactly the book for you
This item is Non-Returnable
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Details
- ISBN-13: 9798622987168
- ISBN-10: 9798622987168
- Publisher: Independently Published
- Publish Date: June 2016
- Dimensions: 9.02 x 5.98 x 0.23 inches
- Shipping Weight: 0.39 pounds
- Page Count: 90
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