{ "item_title" : "Customer Love", "item_author" : [" Mac Anderson", "Derek Shetterly "], "item_description" : "If your organization's goal is to create a lasting service culture...you're going to love Customer LoveMac Anderson has compiled a fantastic book filled with unforgettable true stories about individuals and companies who have wowed their customers and turned them into raving fansIn Customer Love. great stories about great service you will explore 24 unforgettable stories about phenomenal customer service. Each chapter will ignite your thoughts and inspire new ideas that you can use to take your customer service to the next level. Share this book with your employees and watch the creative ideas flow. Utilize the ideas behind these creative narratives to grow your business - and remember if you do something good for one customer, they'll tell 100 other people. Buy this book and get the creative juices flowing; and hopefully, inspire you and your team to start your own collection of customer love stories.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/9/79/820/062/9798200620685_b.jpg", "price_data" : { "retail_price" : "45.95", "online_price" : "45.95", "our_price" : "45.95", "club_price" : "45.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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