Defaulted Student Loans : Guaranty Agencies' Collection Practices and Procedures: Hrd-86-114br
Overview
Pursuant to a congressional request, GAO reviewed the methods used by the Department of Education and state or nonprofit loan guaranty agencies to collect defaulted student loans.
GAO found that: (1) guaranty agencies provide preclaims assistance to lenders, process lenders' claims, collect loans, prepare forms for Education, and perform litigation of defaulters; (2) guaranty agencies' standard procedures for collecting defaulted student loans were less stringent than Education regulations; (3) agencies differed in how they credited defaulter payments to an individual's outstanding balance; (4) 86 percent of the agencies used an average of 5 private collection contractors; (5) 79 percent of the agencies had difficulty enforcing legal judgments against defaulters; (6) the use of administrative offsets or wage garnishment procedures was limited by state law; and (7) the most successful collection techniques were reporting defaulters to credit bureaus, using private collection contractors, and contacting borrowers by telephone.
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Details
- ISBN-13: 9781289116477
- ISBN-10: 1289116474
- Publisher: Bibliogov
- Publish Date: June 2013
- Dimensions: 9.69 x 7.44 x 0.16 inches
- Shipping Weight: 0.34 pounds
- Page Count: 76
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