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Designing Performance Measurement Systems|Fiorenzo Franceschini

Designing Performance Measurement Systems : Theory and Practice of Key Performance Indicators

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Overview

Quality Management and Process Indicators.- Use and Abuse of Indicators.- From Measurement Theory to Indicator Theory.- Properties of Indicators.- Designing a Performance Measurement System.

This item is Non-Returnable

Details

  • ISBN-13: 9783030011918
  • ISBN-10: 3030011917
  • Publisher: Springer
  • Publish Date: December 2018
  • Dimensions: 9.21 x 6.14 x 0.56 inches
  • Shipping Weight: 1.08 pounds
  • Page Count: 211

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