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Developing Interactional Competence at the Workplace : Learning English as a Foreign Language on the Shop Floor
by Hanh Thi Nguyen and Taiane Malabarba
Other Available Formats
Overview
What is it about social interaction at the workplace that spurs interactional competence development? This book explores the answers to this question by analyzing the development of interactional competence by two Vietnamese hotel staff members, one novice and one experienced, as they interact with international guests in English in Vietnam.
This item is Non-Returnable
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Details
- ISBN-13: 9780367646769
- ISBN-10: 0367646765
- Publisher: Routledge
- Publish Date: September 2024
- Dimensions: 9 x 6 x 0.75 inches
- Shipping Weight: 1.29 pounds
- Page Count: 294
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