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{
"item_title" : "The Difficult Conversation",
"item_author" : [" Nathan Langford "],
"item_description" : "There is a conversation you keep postponing. The Difficult Conversation is a practical guide to having it well.Nathan Langford follows a clear path: why we stay silent, how to prepare, how to have the conversation, and what comes after. You will learn how to separate facts from assumptions, manage your own emotions first, design the opening sentence, listen without surrendering, and respond when the other person gets defensive, refuses to listen or attacks.The final chapters cover repairing trust, accepting that some relationships end, and growing from the experience. Direct and humane, for work, family and friendship.",
"item_img_path" : "https://covers4.booksamillion.com/covers/bam/9/91/545/066/9915450664_b.jpg",
"price_data" : {
"retail_price" : "16.99", "online_price" : "16.99", "our_price" : "16.99", "club_price" : "16.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : ""
}
}
The Difficult Conversation : How to Say What Needs to Be Said Without Making Things Worse
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Overview
There is a conversation you keep postponing. The Difficult Conversation is a practical guide to having it well.
Nathan Langford follows a clear path: why we stay silent, how to prepare, how to have the conversation, and what comes after. You will learn how to separate facts from assumptions, manage your own emotions first, design the opening sentence, listen without surrendering, and respond when the other person gets defensive, refuses to listen or attacks.
The final chapters cover repairing trust, accepting that some relationships end, and growing from the experience. Direct and humane, for work, family and friendship.
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Details
- ISBN-13: 9789915450667
- ISBN-10: 9915450664
- Publisher: Nathan Langford
- Publish Date: October 2026
- Dimensions: 9 x 6 x 0.25 inches
- Shipping Weight: 0.38 pounds
- Page Count: 120
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