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Digital Transformation in the Age of AI|Nihar Malali

Digital Transformation in the Age of AI : Contact Center and Back Office Transformation

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Overview


Customer Experience Reimagined: The Science, Technology, Engineering, and Math Behind contact center and back-office efficiency, leveraging AI, automation, data analytics, and workforce management solutions to streamline operations and enhance customer satisfaction

This item is Non-Returnable

Details

  • ISBN-13: 9798330472895
  • ISBN-10: 9798330472895
  • Publisher: Wiley Publisher
  • Publish Date: October 2024
  • Dimensions: 11 x 8.5 x 1.61 inches
  • Shipping Weight: 2.98 pounds
  • Page Count: 592

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