{ "item_title" : "Don't Be Scared", "item_author" : [" Daniel Robbins "], "item_description" : "The call comes in. You don't recognize the number. You answer anyway. Is this your name]? Already, you're at a disadvantage.The person on the other end has a script. They've been trained to get you to confirm the debt, share your financial details, and agree to a payment - all within the first two minutes. Most people either panic and say too much, or ignore the calls entirely. Both responses cost money, legal rights, and peace of mind.This book gives you a third option: the Calm Collector Protocol - a four-step system to handle any debt collection situation from a position of knowledge rather than fear.WHAT'S INSIDE:The Five Mistakes - Including the one that can legally restart the clock on an old debtYour FDCPA Rights - What collectors are and are not legally allowed to doDebt Validation - How to verify before you pay a single centPhone Scripts - Word-for-word responses for calls you weren't expectingSettlement Strategy - Realistic benchmarks and how to negotiate (20-60% of balance is achievable on older debts)Every Letter You Need - Validation request, cease and desist, dispute, and settlement agreementThe Decision Framework - When to pay in full, negotiate, dispute, or stop all contactWhen to Get a Lawyer - The signs that a situation has escalated beyond self-helpBased on US federal law (FDCPA), with principles that apply globally.This is not about avoiding debts you legitimately owe. It is about engaging with the process from a position of knowledge - not panic.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/9/79/819/951/9798199510868_b.jpg", "price_data" : { "retail_price" : "12.99", "online_price" : "12.99", "our_price" : "12.99", "club_price" : "12.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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