{ "item_title" : "Dynamore! 5 Steps to Dynamic Customer Service and More", "item_author" : [" David R. Post "], "item_description" : "Customer Service is one of the most critical factors in making a business successful in today's market. It may very well be the determining factor on whether a customer chooses you as his business partner. How do we achieve Dynamic Customer Service? This concise, easy to read five step process will enhance your customer service skills or the skills of your team members regardless of what type of business you operate. After implementing the five steps you will provide quality service to your customers and you will help you and your company move to the top of your game. Dynamore5 Steps to Dynamic Customer Service and More. Read the book, implement the steps and find out what is the MORE ", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/1/42/593/610/1425936105_b.jpg", "price_data" : { "retail_price" : "10.49", "online_price" : "10.49", "our_price" : "10.49", "club_price" : "10.49", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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