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An Education in Service Management|David Barrow

An Education in Service Management : A guide to building a successful service management career and delivering organisational success

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Overview

An Education in Service Management - A guide to building a successful service management career and delivering organisational success

IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.

ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:

  • Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;
  • ITSM roles vary from service desk analyst to chief technology officer or consultant; and
  • As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.

This item is Non-Returnable

Details

  • ISBN-13: 9781787785618
  • ISBN-10: 1787785610
  • Publisher: Itgp
  • Publish Date: December 2023
  • Dimensions: 8.5 x 5.5 x 0.88 inches
  • Shipping Weight: 1.04 pounds
  • Page Count: 278

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