{ "item_title" : "Effective Communication (Illustrated)", "item_author" : [" Raj Kumar Jain "], "item_description" : "Effective Communication is the ability to convey ideas, information, and emotions clearly, confidently and purposefully so they are accurately understood by others. It goes beyond the use of words and includes active listening, emotional intelligence, appropriate tone and supportive body language. Effective communication encourages openness, minimizes confusion and helps align expectations between individuals and groups. In both professional and personal settings, it fosters trust, strengthens relationships, enhances teamwork and plays a critical role in problem-solving, leadership, and achieving shared goals.Poor communication leads to confusion, delays, errors and frustration. Effective communication leads to trust, productivity, and strong working relationships.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/9/79/890/319/9798903194339_b.jpg", "price_data" : { "retail_price" : "10.99", "online_price" : "10.99", "our_price" : "10.99", "club_price" : "10.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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