{ "item_title" : "The Emotional Intelligence Effect", "item_author" : [" Casey Bennett "], "item_description" : "Most people don't lack emotional intelligence. They've just never been taught what to do with an emotion once they're already having it.The Emotional Intelligence Effect breaks down how to build the self-awareness to recognize what you're feeling in real time, the empathy to read what's actually happening with the people around you, and the communication skills to say the hard thing without making it worse.You'll learn how to: Recognize your own emotional triggers before they hijack a conversationRead tone, body language, and unspoken tension in the momentSay the hard thing directly, without shutting down or escalatingRepair conflict fast, before resentment has time to buildBuild trust that holds up under pressure, at home and at workEvery strategy here is built for your next hard conversation: the one at dinner tonight, the one with your team tomorrow.If you're ready to stop being blindsided by your own emotions and start using them, start here.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/9/79/831/297/9798312971224_b.jpg", "price_data" : { "retail_price" : "9.99", "online_price" : "9.99", "our_price" : "9.99", "club_price" : "9.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

Overview

Customers Also Bought

Details