{ "item_title" : "Engaging Your Employees", "item_author" : [" Nancy Hohenstein", "Anika Klix", "Kevin B. Dull "], "item_description" : "Employees: your greatest asset or liability?Are your employees costing you money or helping you build success? It begins with the heart. Employee engagement is one of the greatest drivers of the success of your business. An engaged employee can impact your strategic goals, customers, new hires, bottom line, and business. Likewise, disengaged employees cost you money without negative employee or customer interactions. Engaging Your Employees addresses the current state of low engagement across the US and identifies relationship-centered strategies to improve employee commitment through enhanced engagement.This book provides concrete tools to transform your organization with simple, low-cost, effective best practices:Five engagement behaviorsTen tools and strategies to support engagementTwelve QR codes for job aids and PDFsTwo QR codes for joining our Facebook group and monthly webinarsAn engagement survey for building a community of practiceAn after-action review template to assess your engagement efforts and other initiativesThis book has three parts, each highlighting the significance of engagement through effective or ineffective leadership practices and stories. Part I examines the importance of employee engagement or, as the author prefers, commitment. The research highly supports your employees' need to feel heard and experience kindness in their daily interactions with managers and leaders. Part II explores the leadership attributes that create a culture of commitment through positive leader-employee relationships. Part III includes 12 heart-centered strategies that are free or inexpensive and known best practices for improving your organization that will drive commitment within your business.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/9/79/899/070/9798990703315_b.jpg", "price_data" : { "retail_price" : "24.95", "online_price" : "24.95", "our_price" : "24.95", "club_price" : "24.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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