Engineering and Management of It-Based Service Systems : An Intelligent Decision-Making Support Systems Approach
Overview
Knowledge Management in ITSM: Applying the DIKW Model.- IT Governance Practice in a Malaysian Public Institute of Higher Learning and Intelligent Decision Making Support System Solution.- DSS based IT Service Support Process Reengineering using ITIL: A Case Study.- Managing Cloud Services with IT Service Management practices.- Towards semantic support for business process integration Roberto.- Integrating ERP with Negotiation tools in Supply Chain.- Adaptive Applications: Definition and Usability in IT-based Service Systems Management.- Attitude-based Consensus Model for Heterogeneous Multi-criteria Large-Scale Group Decision Making: Application to IT-based Services Management.- Improving Decision-Making for Clinical Research and Health Administration.- Improving IT Service Management with Decision-Making Support Systems.
This item is Non-Returnable
Customers Also Bought
Details
- ISBN-13: 9783662510377
- ISBN-10: 3662510375
- Publisher: Springer
- Publish Date: August 2016
- Dimensions: 9.21 x 6.14 x 0.52 inches
- Shipping Weight: 0.77 pounds
- Page Count: 232
Related Categories
