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Essential Telephoning in English|Barbara Garside

Essential Telephoning in English

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Overview

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.

This item is Non-Returnable

Details

  • ISBN-13: 9780521783880
  • ISBN-10: 0521783887
  • Publisher: Cambridge University Press
  • Publish Date: August 2002
  • Dimensions: 9.64 x 7.54 x 0.21 inches
  • Shipping Weight: 0.57 pounds
  • Page Count: 114

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