{ "item_title" : "Evaluating Reference Services", "item_author" : [" Jo Bell Whitlatch "], "item_description" : "For many users, library means reference. To make sure these library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/0/83/890/787/0838907873_b.jpg", "price_data" : { "retail_price" : "39.00", "online_price" : "39.00", "our_price" : "39.00", "club_price" : "39.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

Overview

Customers Also Bought

Details