{
"item_title" : "Fabled Service P",
"item_author" : [" Sanders "],
"item_description" : "Drawing upon her 19-year career with retail giant Nordstrom, Inc., renowned for best-in-the-business customer service, Betsy Sanders presents a practical, easy-to-read guide which demonstrates what really works to create legendary customer service. Should be required reading for all who deliver service to the public.--David Glass, President & CEO, Wal-Mart. 35 illus.",
"item_img_path" : "https://covers4.booksamillion.com/covers/bam/0/78/790/938/0787909386_b.jpg",
"price_data" : {
"retail_price" : "30.00", "online_price" : "30.00", "our_price" : "30.00", "club_price" : "30.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : ""
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Overview
Drawing upon her 19-year career with retail giant Nordstrom, Inc., renowned for best-in-the-business customer service, Betsy Sanders presents a practical, easy-to-read guide which demonstrates what really works to create legendary customer service. "Should be required reading for all who deliver service to the public".--David Glass, President & CEO, Wal-Mart. 35 illus.
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Details
- ISBN-13: 9780787909383
- ISBN-10: 0787909386
- Publisher: John Wiley & Sons
- Publish Date: July 1997
- Dimensions: 9.93 x 7 x 0.41 inches
- Shipping Weight: 0.6 pounds
- Page Count: 144
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