{ "item_title" : "Feedback Mastery", "item_author" : [" Nils Koenig "], "item_description" : "Unlock the power of feedback with Feedback Mastery: The Playbook for Effective Team Communication. This comprehensive guide is designed to help leaders, managers, and team members develop the skills necessary to give and receive feedback effectively, fostering a culture of continuous improvement and open communication. In today's dynamic workplace, feedback is essential for growth, development, and achieving high performance. This playbook covers all aspects of feedback, from understanding its importance and mastering the basics to implementing advanced techniques and overcoming cultural barriers. It provides practical frameworks like the SBI (Situation-Behavior-Impact) model, real-life examples, and interactive exercises to ensure feedback is clear, constructive, and impactful. Discover how to:- Establish a feedback-rich environment that promotes trust and transparency.- Navigate cultural differences to deliver feedback across multicultural teams.- Use feedback journals to encourage self-reflection and track progress.- Use methods and tools such as feedback cards, feedback journals, peer review sessions, and 360-degree feedback to encourage self-reflection, gain diverse perspectives, and track progress. Feedback Mastery also addresses common myths and misconceptions about feedback, such as the pitfalls of the feedback sandwich, and provides strategies for delivering feedback that is direct yet empathetic. Equip yourself with the knowledge and tools to transform feedback from a daunting task into a constructive dialogue that drives performance and builds stronger, more cohesive teams. Whether you are a seasoned manager or an aspiring leader, Feedback Mastery is your ultimate guide to mastering the art of feedback and fostering a thriving, feedback-centric culture in your organization.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/9/79/832/745/9798327452732_b.jpg", "price_data" : { "retail_price" : "10.00", "online_price" : "10.00", "our_price" : "10.00", "club_price" : "10.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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