{ "item_title" : "The Five Breakthroughs of Business Process Management", "item_author" : [" Lee Y. Koa "], "item_description" : "CONTENTS OF THE BOOKPREFACEPART I: FUNDAMENTALSCHAPTER 1: The Hierarchy of Process Node DescriptionSection 1: The Hierarchy of VocabularySection 2: The Hierarchy of Subject in Process DescriptionsSection 3: The Hierarchy of Predicate in Process DescriptionsCHAPTER 2: Organizational Positions and Process RolesSection 1: Organizational Positions and Process NodesSection 2: Process RolesSection 3: Matching Positions with RolesPART II: STANDARDIZED TABLE DATABASE OF PROCESSCHAPTER 3: Traditional Language Descriptions of ProcessesSection 1: Characteristics and Drawbacks of Language DescriptionsSection 2: Subjectivity and Objectivity of ProcessesSection 3: Infrastructure, Planning, and Daily OperationsSection 4: Diagnose of Process DescriptionsCHAPTER 4: Standardized Description of ProcessesSection 1: Elements of Process NodeSection 2:5W2H/IPO Descriptions of a Process NodeCHAPTER 5: Table Database Presentation of ProcessesSection 1: Tabulated Process NodesSection 2: Electronic DatabaseSection 3: Software Tools for Process DatabaseSection 4: From Traditional to Database Process DocumentsCHAPTER 6: Expansion of Process DatabaseSection 1: Expanded FunctionsSection 2: Child Databases of Main DatabaseSection 3: From Node Description to Process DescriptionSection 4: Impact of Organizational Changes on Process DatabasePART III: APPLICATIONS OF THE PROCESS DATABASECHAPTER 7: Dynamic Job DescriptionsSection 1: Common Problems of Traditional Job DescriptionsSection 2: Four Reasons for Dynamic Job DescriptionsSection 3: Handle the Dynamic Job DescriptionsCHAPTER 8: The Knowledge Mapping of Process NetworkSection 1: The Knowledge Carried by the Process NetworkSection 2: Enterprise Knowledge MappingCHAPTER 9: Future of Process MappingSection 1: Evolution of Road Map TechnologiesSection 2: Future of Process MappingPART IV: INTEGRATED MANAGEMENT SYSTEMCHAPTER 10: Process Management SystemSection 1: Process System and Process Management SystemSection 2: Enterprise Process Management SystemCHAPTER 11: Integrated Management SystemSection 1: Introduction of Integrated Management SystemSection 2: Documentation of Integrated Management SystemSection 3: Content of Integrated Management SystemAppendix I: List of Diagrams and TablesAppendix II: Biography of the AuthorCOMMENTS:1. The essence of this book: one standardized 5W2H/IPO syntax, one table, one process table database, one integrated process system, one integrated management system.2. The five breakthroughs of process management represent a giant leap forward in the business process management.3. From common language grammar to the standardized 5W2H/IPO syntax, from the standardized 5W2H/IPO syntax to the table description, from the table description to the database presentation, from the database presentation to the integrated processes, from the integrated processes to the integrated management, so that we make five breakthroughs in business process management a reality4. The core of an integrated management system grounds on a process system based on a single database5. The management system of a future organization is no longer a collection of scattered child management systems, but a unified and integrated one that belongs to the organization itself6. The future of a company's management system is no longer a passive receiver of foreign standards and compliance systems, rather a unique, unified, integrated management system that leads the company to fulfill its own strategic destinations ", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/1/49/215/262/1492152625_b.jpg", "price_data" : { "retail_price" : "27.00", "online_price" : "27.00", "our_price" : "27.00", "club_price" : "27.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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