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"item_title" : "A Flight Attendant's Essential Guide",
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A Flight Attendant's Essential Guide : From Passenger Relations to Challenging Situations
by Colin C. Law
Overview
A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate students preparing for a career as a flight attendant. Those working in passenger, aircraft, airport as well as general communications at an airport or aircraft can benefit from this book though a thorough understanding the responsibilities of flight attendants. This textbook focuses on the passenger aspect of in-flight service, including operations and communication skills, and how flight attendants interact with passengers at each phase of a flight.
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Details
- ISBN-13: 9781627347280
- ISBN-10: 1627347283
- Publisher: Brown Walker Press
- Publish Date: August 2019
- Dimensions: 9.21 x 6.14 x 1.01 inches
- Shipping Weight: 1.54 pounds
- Page Count: 504
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