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Focused Quality|Paul Murphy

Focused Quality : Managing for Results

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Overview

Written for managers in industry, services, health care, and government, this book details how to achieve bottom line results using quality improvement techniques. The book also features the steps in the improvement process, provides numerous real world examples to illustrate applications, techniques, tools and concepts, and much more.

This item is Non-Returnable

Details

  • ISBN-13: 9781884015182
  • ISBN-10: 1884015182
  • Publisher: CRC Press
  • Publish Date: August 1994
  • Dimensions: 9.34 x 6.36 x 0.77 inches
  • Shipping Weight: 1.12 pounds
  • Page Count: 208

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