{ "item_title" : "The Four Pillars", "item_author" : [" Chris Rempy "], "item_description" : "Losing money? Losing people? Not sure what to fix first? Most business books are written for companies that are already winning. This one is for the owner whose business is in trouble, written from inside the work, not by a consultant who has never had to make payroll. Every business stands on four pillars: Management, Human Resources, Sales & Marketing, and Operations. In a crisis, at least one is failing. This book shows you which one, and what to do about it this week. Inside you'll learn how to: Read your numbers honestly, before the bank doesAssess your team without flattering yourselfFind your real customer and build a sales process from a simple spreadsheetFind and fix the one bottleneck slowing everything elseHave the hard conversations you've been putting off, with employees, family, and yourselfFollow a 30-day turnaround plan and a 90-day cadence that keeps the gainsThe most important chapter is about resistance: why people won't change, why you won't change, and what to do about it. This isn't a triumphant book. It's honest company for the hard middle of running a small business, and a clearer map for when the fog is thick.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/9/79/819/978/9798199788076_b.jpg", "price_data" : { "retail_price" : "17.99", "online_price" : "17.99", "our_price" : "17.99", "club_price" : "17.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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