{ "item_title" : "From Total Quality Control to Lean Six SIGMA", "item_author" : [" Andrea Chiarini "], "item_description" : "1 Introduction.- 2 A historical path of the systems.- 3 Literature review concerning the comparison of the systems.- 4 Research methodology.- 5 Japanese Total Quality Control.- 6 Total Quality Management.- 7 Deming's System of Profound Knowledge.- 8 Business Process Reengineering.- 9 Lean Thinking.- 10 Six Sigma.- 11 Discussion and comparison about the common characteristics of the systems.- 12 Lessons learned from the comparison and discussion.- 13 Conclusions.- 14 Agenda for future research.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/8/84/702/657/8847026571_b.jpg", "price_data" : { "retail_price" : "49.95", "online_price" : "49.95", "our_price" : "49.95", "club_price" : "49.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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