Overview
The authors offer proven skills, training, and educational applications that develop individual employee thinking for total quality management, ISO 9000, or other quality-team business programs. It develops the great potential of using cognitive-based learning to empower people for quality and workplace leadership, systems that move beyond traditional behavior-based training techniques. The authors explain what can and cannot be done to increase creative thinking, insight, and adult intelligence. They provide bottom-line measures for assessing the effectiveness of training procedures and show how a commitment to substantive life-long employee education can build a stronger business and corporate presence in the marketplace of the future.
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Details
- ISBN-13: 9780275948481
- ISBN-10: 027594848X
- Publisher: Praeger
- Publish Date: June 1994
- Dimensions: 9 x 6 x 0.81 inches
- Shipping Weight: 1.31 pounds
- Page Count: 288
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