{ "item_title" : "A Gentle Response", "item_author" : [" John L. Riley "], "item_description" : "This book is for staff and volunteers of all faiths and houses of worship. The church has always been a beacon of light for broken people, a place to go for help, for solace, for forgiveness, and for redemption. We live in a fallen world, and we need to expect fallen, broken people to come to church! Sometimes in desperation and frustration, they may act out in a way that is distressing, uncomfortable, and stressful, but there is a way to interact with them in a God-honoring, ministry-minded way! This book will help you recognize and tap into your God-given ACE card, and help you develop a ministry-minded approach to stressful situations to effectively and successfully de-escalate them. A Gentle Response Defuses Anger, Proverbs 15:1 (MSG)", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/9/79/887/822/9798878226134_b.jpg", "price_data" : { "retail_price" : "12.00", "online_price" : "12.00", "our_price" : "12.00", "club_price" : "12.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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