{ "item_title" : "A Guide to Open311", "item_author" : [" Rakesh Patel "], "item_description" : "EverythingCivics, is born out of the personal practical experience of Rakesh, after becoming frustrated when his wife fell down on a broken footpath while going for a morning jog. He tried to report the issue to the city officials and found no result in a convenient way. Being a tech savvy guy who truly believes in using technology to solve the problems, he began to wonder if there are technologies out there in countries like USA & Europe, but those technologies where not easy & affordable for countries like India, they also did not address the cultural and language issues which countries like India have; after doing much research and talking to couple of his friends, inspired by ideas which already has been implemented in countries like USA, UK and others, he decided to build a platform that lets anybody to click a photo and report an issue to the Municipal Corporation and get the problems fixed.This book serves as a bible for anyone who interested in getting a global perspective around Non-emergency Services & use of Open311 protocols by different councils. It also provides complete insight about implementation of Open311 issue reporting apps like HeyGov , FixCity, Fix 311, FixMyStreet.CA, FixMyStreet NZ and many more...This book is divided into five major sections1. Everything about the Non-emergency Services2. Understanding Open3113. Open311 applications4. Other aspects of EverythingCivics5. These sections further unfold into 8 chapters", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/1/48/284/636/1482846365_b.jpg", "price_data" : { "retail_price" : "19.99", "online_price" : "19.99", "our_price" : "19.99", "club_price" : "19.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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