{ "item_title" : "The HR Investigation Handbook", "item_author" : [" Maya Harrison "], "item_description" : "Is an Employee Complaint Sitting on Your Desk Right Now-And You Have No Idea What to Do? You're not alone. Every day, thousands of small business owners and managers face employee complaints without the safety net of an HR department. One wrong move could mean a lawsuit, damaged morale, or losing your best employees. The stakes are high. The guidance is unclear. And you're expected to handle it perfectly-even though nobody ever taught you how. What If You Had a Step-by-Step System That Protects Both Your Employees and Your Business? Inside THE HR INVESTIGATION HANDBOOK You'll Discover: Complete investigation process from complaint to conclusion with clear timelines and deadlines 50+ pre-written interview questions organized by complaint type Court-ready documentation templates that hold up under legal scrutiny Legal compliance checklists covering Title VII, ADA, FMLA, and retaliation Word-for-word communication scripts for difficult conversations Investigation findings report template with neutral, legally-sound language Complete file organization system with Excel templates What Makes This Handbook Different? This isn't theory from someone who's never handled a real complaint. Maya Harrison has conducted over 500 workplace investigations with zero resulting lawsuits. She's seen what works in real-world situations and what gets businesses into trouble. This handbook translates 20+ years of HR investigation experience into plain language you can understand and implement immediately. No corporate jargon. No theoretical frameworks. Just practical tools that work when you need them most. Every template, checklist, and script has been field-tested in actual investigations involving harassment, discrimination, theft, policy violations, performance issues, and hostile work environment claims. Perfect For: Small business owners handling their first employee complaint without HR support Office managers suddenly responsible for workplace investigation processes New managers who need to handle employee relations issues professionally Solo HR professionals managing multiple locations without investigation experience Business owners who want to reduce legal risk and handle complaints internally What You'll Learn: Chapter 1: Understanding Your Legal ObligationsChapter 2: Initial Complaint AssessmentChapter 3: Investigation PlanningChapter 4: Conducting Effective InterviewsChapter 5: Evidence Collection and DocumentationChapter 6: Analyzing Your FindingsChapter 7: Taking Appropriate ActionChapter 8: Preventing RetaliationChapter 9: Special SituationsChapter 10: Closing and Follow-Up Stop Winging It. Start Protecting Your Business. Employee complaints don't wait until you feel ready. The next one could arrive tomorrow or be waiting in your email right now. With this handbook, you'll have the confidence to handle any workplace complaint professionally, legally, and effectively. You'll protect your employees, safeguard your business, and sleep better knowing you did it right. Don't let fear of doing it wrong stop you from doing what's necessary. Get the handbook that turns panic into process.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/9/79/824/429/9798244293609_b.jpg", "price_data" : { "retail_price" : "39.97", "online_price" : "39.97", "our_price" : "39.97", "club_price" : "39.97", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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