The Hidden Costs of AI : What Organizations Lose When They Automate Before They Understand the Work
Overview
AI can make work faster. But faster is not the same as stronger. Organizations are racing to automate workflows, adopt AI tools, and prove they are ready for the future. The promise is usually clear: save time, reduce cost, increase productivity, and scale faster. But what gets lost when organizations automate before they understand the work? The Hidden Costs of AI is a practical workplace clarity book about the operational, cultural, knowledge, and trust costs that often sit beneath efficiency promises. Artemis Ellis examines what can quietly weaken when automation is introduced too quickly: human capability, accountability, process memory, customer trust, exception handling, managerial visibility, and cultural credibility. Using the COSTS framework - Capability, Ownership, Systems Knowledge, Trust, and Sustainability - this book helps leaders, managers, operators, and change practitioners ask better questions before AI adoption creates expensive surprises. This is not an anti-AI book. It is a book about adopting AI with memory, judgment, accountability, and operational clarity. For readers navigating automation, workplace change, AI strategy, or organizational transformation, The Hidden Costs of AI offers a grounded way to see beyond speed and design systems that strengthen the work instead of hollowing it out.
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Details
- ISBN-13: 9798184639864
- ISBN-10: 9798184639864
- Publisher: Independently Published
- Publish Date: June 2026
- Dimensions: 9 x 6 x 0.91 inches
- Shipping Weight: 0.97 pounds
- Page Count: 364
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