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How to Resolve Conflict|James E. Gilman

How to Resolve Conflict : A Practical Mediation Manual

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Overview

This manual includes all the resources needed to teach and train mediators in the skills of conflict resolution. It explains the conceptual framework of conflict and peacemaking, the steps of the mediation process, and the resources necessary to conduct mediation sessions, including practice through role-playing.

This item is Non-Returnable

Details

  • ISBN-13: 9781442267961
  • ISBN-10: 1442267968
  • Publisher: Rowman & Littlefield Publishers
  • Publish Date: January 2017
  • Dimensions: 9 x 6 x 0.5 inches
  • Shipping Weight: 0.85 pounds
  • Page Count: 146

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