{ "item_title" : "How to Say Anything to Anyone", "item_author" : [" Shari Harley", "Shari Harley "], "item_description" : "Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to ask for what you want at work; improve communication skills; strengthen all types of working relationships; reduce the gossip and drama in your office; tell people when you're frustrated and have difficult conversations in a way that resonates; take action on your ideas and feelings; and get honest positive feedback and constructive feedback on your performance. Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/9/79/820/059/9798200592463_b.jpg", "price_data" : { "retail_price" : "45.95", "online_price" : "45.95", "our_price" : "45.95", "club_price" : "45.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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