{ "item_title" : "Human Nature In Practice", "item_author" : [" Ck Sage "], "item_description" : "A machine fault can be easier to diagnose than the conversation around it. Why does a warning go unheard? Why does a failing plan survive another meeting? Why do capable people agree to decisions they privately doubt? Human Nature in Practice explores the everyday forces that shape people's behaviour: status, incentives, loyalty, fear, habit and the need to protect a favourable picture of ourselves. Workshop situations provide a concrete setting for examining patterns that also appear in offices, organisations and ordinary relationships. Across 42 short chapters, CK Sage examines how small problems become expensive ones, how responsibility disappears inside groups, why confidence can outweigh accuracy, and what people reveal through the things they avoid saying. The emphasis is practical: noticing trouble earlier, asking better questions, making sound decisions easier, and understanding why advice so often fails to change what happens next. Three appendices provide concise guides to recognising common failure modes, diagnosing weak decisions and handling the aftermath of an ignored warning. For anyone who works with people, manages a team, or has wondered how an apparently sensible group arrived at an avoidable mistake.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/9/79/816/177/9798161772201_b.jpg", "price_data" : { "retail_price" : "13.99", "online_price" : "13.99", "our_price" : "13.99", "club_price" : "13.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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