{ "item_title" : "Humble Inquiry, 3rd Edition", "item_author" : [" Edgar H. Schein", "Peter A. Schein", "Michael Bungay Stanier "], "item_description" : "Most leaders assume they're good communicators. What they're actually doing--most of the time--is telling. And telling, even when well-intentioned, is a subtle power move that shuts people down, withholds critical information, and quietly erodes trust. Humble Inquiry makes the case for a different approach: asking questions you genuinely don't know the answers to, from a posture of curiosity rather than authority. What you'll find inside this fully updated third edition:The ORJI cycle--why conversations go wrong in a split second, and how to interrupt the patternA levels-of-relationship model to diagnose where your team is--and how to move toward real openness and trustWhy hierarchy and tell culture actively undermine psychological safety--and what to do about itA new chapter on humble inquiry in remote and hybrid work (spoiler: it works--and may work better)Reader exercises, twelve mini case studies, and a discussion guide for teamsBest for: managers, leaders, coaches, healthcare professionals, and anyone navigating complex, interdependent teams. This is a mindset shift, not a script. Foreword by Michael Bungay Stanier. Based on Edgar H. Schein's fifty years of research at MIT. Over 300,000 copies sold.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/9/79/889/057/9798890570956_b.jpg", "price_data" : { "retail_price" : "24.95", "online_price" : "24.95", "our_price" : "24.95", "club_price" : "24.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "24.95" } }

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