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Improving Service Level Engineering : An Intuitionistic Fuzzy Approach
Overview
Business and IT Alignment - A fuzzy Challenge.- Part I: SLA Dependency Mapping.- Towards a Gradual and Bi-Polar Concept.- Part II: Intuitionistic Fuzzy Service Failure Impact Analysis (IFSFIA).- Part III: Towards 'Business and IT' Aligned Service Level Engineering.
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Details
- ISBN-13: 9783319597157
- ISBN-10: 3319597159
- Publisher: Springer
- Publish Date: July 2017
- Dimensions: 9.21 x 6.14 x 0.56 inches
- Shipping Weight: 1.08 pounds
- Page Count: 195
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