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Improving Service Level Engineering|Roland Schütze

Improving Service Level Engineering : An Intuitionistic Fuzzy Approach

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Overview

Business and IT Alignment - A fuzzy Challenge.- Part I: SLA Dependency Mapping.- Towards a Gradual and Bi-Polar Concept.- Part II: Intuitionistic Fuzzy Service Failure Impact Analysis (IFSFIA).- Part III: Towards 'Business and IT' Aligned Service Level Engineering.

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Details

  • ISBN-13: 9783319597157
  • ISBN-10: 3319597159
  • Publisher: Springer
  • Publish Date: July 2017
  • Dimensions: 9.21 x 6.14 x 0.56 inches
  • Shipping Weight: 1.08 pounds
  • Page Count: 195

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