{ "item_title" : "Innovative Priority Mechanisms in Service Operations", "item_author" : [" Shiliang Cui", "Zhongbin Wang", "Luyi Yang "], "item_description" : "This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy.This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry.This is an open access book.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/3/03/130/840/3031308409_b.jpg", "price_data" : { "retail_price" : "37.99", "online_price" : "37.99", "our_price" : "37.99", "club_price" : "37.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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