{ "item_title" : "Intelligent Automation and Business Process AI", "item_author" : [" Thanakit Ouanhlee "], "item_description" : "Intelligent Automation and Business Process AI: From Robotic Process Automation to the Orchestrated Enterprise provides a comprehensive examination of how automation is evolving from isolated, rule-based tools into integrated, AI-enabled organisational capabilities.Rather than treating automation as a collection of technologies to be purchased and deployed, the book develops a broader perspective: successful intelligent automation requires the integration of technology, process design, governance, workforce development, organisational learning, and strategic leadership. This central argument runs throughout the textbook and culminates in the concept of the orchestrated enterprise-an organisation capable of coordinating human expertise, automation, artificial intelligence, data, and processes as an integrated operational system.The book examines the progression from Robotic Process Automation (RPA) to more advanced forms of intelligent automation, including Intelligent Document Processing (IDP), cognitive automation, process discovery and process mining, machine-learning-supported decision making, workflow automation, and orchestration. It explains not only what these technologies can do, but also when they should be used, how they should be integrated, and why automation initiatives sometimes fail to produce the value promised by their original business cases.Particular attention is given to the managerial questions surrounding automation: process selection and redesign, implementation sequencing, business value, governance and risk, workforce transformation, organisational capability, and long-term strategic positioning. The discussion moves beyond the simplistic assumption that automation merely eliminates jobs, examining instead how technologies can eliminate some tasks and roles, transform others, and create new forms of work and capability.International and organisational cases connect theory with practice across manufacturing, logistics, financial and administrative processes, document-intensive operations, and other enterprise environments. The textbook also considers the different implications of intelligent automation across advanced and emerging economies.The concluding perspective brings these elements together around a central proposition: intelligent automation succeeds not principally as a technological achievement, but as an institutional achievement in which technological capability, design discipline, governance, workforce development, leadership, and organisational learning become mutually reinforcing parts of a continuing enterprise capability.Designed for graduate students, MBA and MSc learners, lecturers, managers, business analysts, process professionals, transformation leaders, and executives, the book combines academic foundations with practical organisational application.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/9/79/819/126/9798191266824_b.jpg", "price_data" : { "retail_price" : "59.99", "online_price" : "59.99", "our_price" : "59.99", "club_price" : "59.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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