{ "item_title" : "Introduction to Product/Service-System Design", "item_author" : [" Tomohiko Sakao", "Mattias Lindahl "], "item_description" : "Introduction to Product/Service-System Design contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples are the results of applying various theories developed in different countries and therefore accommodating diverse cultural differences. Providing a useful overall guide to the state of the art in theory and practice, each chapter covers the cutting edge of a different methodology or practice. The book's focus on design is also evident in the discussion of how to anticipate and utilize the various dynamics within each dimension. Introduction to Product/Service-System Design will help improve working processes and inspire creative thinking for the wide range of people involved in designing a PSS: designers, marketing professionals, sales staff, production engineers, and service engineers. It can also serve as a reference book for university students on advanced courses.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/1/44/715/786/1447157869_b.jpg", "price_data" : { "retail_price" : "219.99", "online_price" : "219.99", "our_price" : "219.99", "club_price" : "219.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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