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The Joy of Conflict Resolution : Transforming Victims, Villains and Heroes in the Workplace and at Home
by Gary Harper
Overview
The Joy of Conflict Resolution helps readers better understand their conflicts through the lens of the "drama triangle" of victims, villains and heroes. Accessible, engaging and light-hearted, it provides proven and practical skills for moving beyond confrontation to resolve conflicts collaboratively.
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Details
- ISBN-13: 9780865715158
- ISBN-10: 0865715157
- Publisher: New Society Publishers
- Publish Date: May 2004
- Dimensions: 8.98 x 6.32 x 0.56 inches
- Shipping Weight: 0.7 pounds
- Page Count: 208
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